Customer Services
The customer service team at West Control Solutions is made up of conscientious and experienced professionals who are passionate about delivering high levels of customer service ensuring the customer experience is a smooth and efficient one.
The team is positioned to provide quotations, enter orders for customers and help with questions related to orders, deliveries and shipments. For product specification and application inquiries please contact the Technical Support team.
Languages
Languages spoken by the team include:
- English
- German
- French
If you are an existing customer of West Control Solutions please login to access the following forms for direct online submission to the team:
- Order form
- Order change request form
- Literature request form
Business Hours
To contact the customer service team, please complete an inquiry form.
If you would prefer to speak with the customer services team please visit the contact us page for regional office numbers.
The customer service team is available during the following hours:
UK | Monday to Thursday: Friday: |
8:00am to 4:30pm 8:00am to 3:30pm |
France | Monday to Thursday: Friday: |
9:00am to 5:00pm 9:00am to 4:30pm |
Germany | Monday to Thursday: Friday: |
8:30am to 5:00pm |
USA | Monday to Friday: | 8:00am to 4:45pm |
China | Monday to Friday: | 9:00am to 5:00pm |